Goodman Tech BPO — Your Dedicated Offshore PartnerGoodman Tech provides Canadian-managed offshore IT staff augmentation, managed 24/7 SOC security, AI as a Service, and web & app development. Teams are dedicated — one person, one client, never shared — and delivered from BGC, Taguig, Philippines, managed by Goodman Tech Solutions in Toronto, Canada. We handle payroll, benefits, workspace and equipment; there are no recruitment fees.Do offshore engineers work in our ticketing system?Yes. Your offshore team member works directly in your PSA and RMM tools — ConnectWise, NinjaOne, HaloPSA, IT Glue, and others — following your SLAs, escalation paths, and documentation standards.What time zones do offshore staff work?North American business hours — EST, CST, or PST depending on your requirement. Night-shift coverage for 24/7 NOC operations is also available.Is billing in CAD or USD?All billing is in Canadian Dollars (CAD), prepaid monthly, with transparent rates — no hidden fees and no per-ticket charges. Contact workshops@goodmantechsolutions.com. This site requires JavaScript for the full experience.